Terms of Service
Plain terms for fixed-scope work. No surprises, in either direction.
These terms govern services purchased from ReadyCart. By completing a purchase you agree to them.
1. Who we are
Juan Werner Juncter Espinoza, NIF 49104170K, Calle Montserrat 23, 29014 Málaga, Spain. Contact: hello@ready-cart.com.
2. What you are buying
Each service is sold with a defined scope, published on the relevant service page at the time of purchase. That published scope, together with these terms, forms the agreement between us. Anything outside it is quoted separately and never assumed.
3. Prices and VAT
All prices are shown excluding VAT. The treatment that applies depends on where you are and whether you are a business:
- Customers in Spain are charged Spanish VAT (IVA) at the applicable rate.
- Businesses elsewhere in the EU that provide a valid VAT number are not charged Spanish VAT; the reverse charge mechanism applies and you account for VAT in your own country.
- EU customers who do not provide a valid VAT number are charged Spanish VAT.
- Customers outside the EU are not charged Spanish VAT.
Prices are set in euro. Customers outside the EU may be charged in US dollars. Where you pay in a currency other than the one shown, the conversion is handled by our payment provider at their prevailing rate.
4. Payment
Payment is taken in full at the time of purchase, through Stripe. We do not see or store your card details. An invoice is issued for every purchase.
5. Delivery
Delivery windows are stated per service in business days and begin on the day you provide the access we need, not the day of purchase. If the access we receive is incomplete, we will tell you what is missing, and the window starts when it arrives. If we expect to miss a delivery window, we will tell you before it passes, not after.
6. What you provide
You are responsible for providing access, accurate information and any assets named in the scope, in reasonable time. You confirm that you are entitled to grant access to the accounts concerned.
7. Changes to scope
If we identify work that matters but falls outside what you purchased, we will explain it and quote it separately. We will not carry it out, and will not bill for it, without your agreement in writing first.
8. Right of withdrawal
Our services are sold to businesses. Where a statutory right of withdrawal applies to you, by purchasing you expressly request that we begin work immediately and acknowledge that the right is lost once the service has been fully performed. Where work has started but is not complete, you may cancel and will be charged only for the work performed up to that point.
9. Cancellation and refunds
- Before work begins: cancel for a full refund.
- After work begins: we refund the part not yet performed.
- Once a deliverable has been supplied in full (a completed audit or a completed configuration), it is not refundable.
- If we fail to deliver what you purchased and cannot put it right, we refund in full.
10. Intellectual property
Once payment has cleared, the deliverables and any configuration made in your own accounts are yours. We keep ownership of our own templates, checklists and working methods, and remain free to reuse them. We may refer to the engagement in general terms unless you ask us not to.
11. Confidentiality
We treat what we see in your accounts as confidential and use it only to perform the service. On completion we stop using the access granted, and you are free to revoke it.
12. Liability
Our total liability in relation to a service is limited to the amount you paid for that service. We are not liable for indirect or consequential loss, including lost revenue or profit. Nothing in these terms limits any liability that cannot be limited under applicable law.
13. Data protection
Personal data is handled as described in our Privacy Policy.
14. Governing law
These terms are governed by Spanish law. Any dispute is subject to the courts of Málaga, Spain.
